Help Desk

Audio and Video Issues:

My Video/Camera is not Working

Testing computer or device audio

Testing computer video

Attendee Controls in a Meeting (including mute and un-mute)

Audio Echo In A Meeting

Camera Video is Unavailable on Mac running iOS 10.7j

Only Part of the Screen is Visible

Black Screen During Screen Sharing

Recording Issues:

Recording Failed to Convert

Windows 7 Media Player Will Not Play a Recording