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Knowledge base
General
FAQ
2
What is e-mail address to request support?
E-Mail Access
Getting Started
1
Telephone Quick Reference Guide
General Information
4
Academic Technology at IMS
Approved Apps and Services
Faculty Tech Spotlight
IMS Branding Guidelines
Boards, Tablets, and Cameras
2
Viewboards and Cameras
USB HD Camera
Radios
2
Radio Info & Channels
Radio Etiquette
Emergency Management
1
How to Add the Emergency Preparedness Document to your Phone
Veracross
Academics Overview
2
Veracross Produced Support Links
Veracross Support Links
Support
3
Veracross Uptime
Sign-in issues with Google Chrome
Signing into Veracross with Google SSO
Individual Articles
30
LMS Overview
Attendance
Adding Assignments
Assignment Completion Status
Grades and Comments
View all 30
MacOS Classroom Management
Mosyle Class Manager
13
Class Manager Support Contents
How to Access Mosyle Class Manager
Class Feed
Class History
Class Preferences
View all 13
Apple Classroom
7
Apple Classroom Support Contents
Introduction to Classroom
Student Classroom Settings
Create Unmanaged Nearby Classes
Create Student Groups
View all 7
How To
Print Management
6
Adding Printers to Windows Computers
Adding Printers to Apple (non iOS) Devices
LOWER CAMPUS Print setup on a Mac
LOWER CAMPUS Print setup on Windows
Common Printer IP Addresses
View all 6
MacBooks
5
Mosyle Manager
My Apps
Admin On-Demand
Manager Troubleshooting
Printing
Savvas
2
Savvas Help and References
Savvas Teacher and Student Access
Chrome OS
3
Chrome OS Turn off Auto Click
Turn off magnifier
Hard Reset Chromebook
Edulastic
1
Edulastic Training and Support
Parent Portal
1
Conference Sign-up
Alta Open (OpenPath)
5
OpenPath Setup
Android Enabling/Disabling OpenPath Background App Usage
Changing Apple iOS Permissions for OpenPath
Changing Android Permissions for OpenPath
Open Path Door Locations
No Red Ink
2
Teacher Accounts
Student Accounts
Typing Club
1
Typing Club Clever Integration
Academic Tech Resources
1
Online Research
Miscellaneous
1
Display Port Adapter Music Room
WiFi
2
Connect to IMS-WiFi on Android OS
Connecting to Guest WiFi:
COVID-19 Remote Operation
Getting Started
4
SOS - Remote Support
Zoom - Signing Up
Zoom Set-up
Office 365 and OneDrive Support
Troubleshooting
2
Troubleshooting Zoom
Troubleshooting Seesaw
Support Files
17
Self-Recording With Zoom
Zoom Profile Settings
Uploading and Sharing a Video with OneDrive
Naming and Sharing Files in Office
Copying a Video from Zoom to Bulletin Board
View all 17
IT Reference
VC Reference
6
Publishing Queries to Portals
System Screens
Opening/Closing Comments and Grades
Publishing Documents
Add Interim Grading to Classes
View all 6
MacBooks
2
Mosyle Vacation Toggles
Shared Device Setup
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